This Refund Policy ("Policy") outlines the terms and conditions for requesting refunds for courses or services provided on our e-learning platform ("Platform"). By using our Platform and accessing our courses or services, you agree to comply with this Policy.

General Refund Policy

a. Eligibility: Refunds may be considered for courses or services that are eligible for refund as stated in the specific course description or service offering.

b. Timeframe: Refund requests must be submitted within One day from the date of purchase or enrollment, unless otherwise specified for specific courses or services.

c. Conditions: Refunds are subject to meeting certain conditions, such as completion status, eligibility verification, and compliance with any additional terms specified in the course description or service offering.

Non-Refundable Items or Services

a. Certain courses or services may be marked as non-refundable. In such cases, no refunds will be provided unless otherwise required by applicable law.

b. Third-Party Services: Please note that fees paid for any third-party services, products, or materials are non-refundable and subject to the refund policy of the respective third party.

Refund Request Process

a. Submission: To request a refund, you must submit a refund request through the designated process on the Platform or contact our support team.

b. Required Information: Your refund request must include the following information:

Full name

Email address associated with the account

Course or service name

Reason for the refund request

Refund Determination

a. Evaluation: Each refund request will be evaluated on a case-by-case basis, taking into consideration the specific circumstances and the compliance with the conditions outlined in this Policy.

b. Refund Approval: If your refund request is approved, the refund will be processed using the original payment method within a reasonable timeframe.

Refund Exceptions

a. Promotional Offers: Refunds for courses or services purchased through promotional offers, discounts, or bundled packages may be subject to additional restrictions and limitations.

b. Refund of Fees: Please note that any transaction fees, bank charges, or currency conversion fees incurred during the refund process may be deducted from the refunded amount.

Modifications to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes to the Policy will be effective upon posting the revised version on the Platform. Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or need assistance regarding our Refund Policy, please contact us at admin@wxhfsql.com

Note: The above Refund Policy is a sample and should be reviewed, customized, and updated to fit the specific details and requirements of your e-learning platform. It is advisable to consult with a legal professional to ensure compliance with applicable laws and regulations.